Why People Believe Misinformation, Even After It's Corrected

Have you seen the photo of the dog that's as big as a horse? How about the deer on top of a telephone pole? And do you know about the Hollywood actor who needed emergency medical help because of a gerbil that went where no gerbil had gone before?

That's all a bunch of bunk, or course. But we've heard those stories, or seen those photos, so many times that they have become a part of our world, even if they are totally false.

These days we are bombarded with information, much of it incorrect, and long after the political campaigns are over a lot of it will still be buried in the part of our brain where we store our memories. And new research shows that the more intensely we believe something to be true, the more likely it will resurface in the future, even if we have learned it was false.

Cognitive psychologist Andrew Butler of Duke University, a memory and learning specialist, hopes to figure out a way to help us purge our brains of false data, and he's a little encouraged. But it's probably not going to be easy.

Butler's latest research project, conducted with psychologist Lisa Fazio of Carnegie Mellon University and Elizabeth Marsh of Duke, found that it's possible to correct misinformation, but the correction may not last much more than a week.

Give it a little time, and that dog will be as big as a horse again.

Fifty students participated in the study, in which they were asked 120 basic science questions (What is stored in a camel's hump? What organ in the human body cleans the bloodstream and produces urine? What class of animals is the closest living relative of the dinosaurs?) The students also ranked their level of confidence in their answers, and they were really sure they had it right, at least some of the time.

But in most cases they were dead wrong. And here's the finding that Butler described in a telephone interview as "totally surprising."

The more strongly they believed they were right, the more efficient they were at accepting and remembering a correction.

"That flies in the face of a lot of memory theory," Butler said. According to memory theory, the brain throws up a wall of interference to protect a "deeply entrenched" idea or factoid, even if it is wrong. So a person who is highly confident that his understanding is correct should fight any effort to prove it wrong. But that didn't happen here.

Half the participants took the same test again immediately after learning the correct answers. And most of those who were so sure they had been right answered the question correctly when asked, for instance, about the closest living relative of dinosaurs. It's birds, not reptiles. And they knew, the second time around, that the kidney cleans the bloodstream and produces urine, not the bladder.

In fact, they corrected their mistakes 86 percent of the time on the retest. And they were more likely to get it right the second time if they had really believed their previous answers were correct than if they had less confidence in their facts.

The other half of the participants waited one week to take the test a second time. The same pattern persisted, but by then they only corrected their errors 56 percent of the time.

In just one week, nearly half the time they regressed to their cherished, but untrue, answers.

"It seems like a relatively transient thing," Butler said. "Our results indicate that over time, you are going to shift back to that misconception that you had before."

He thinks, however, that it's possible that simply repeating the test, and correcting the answers, over and over will gradually condition the brain to process and retrieve information more efficiently. Maybe, with practice, we can learn how to toss out the bad stuff, and he hopes teachers will take note.

But these days the world is a classroom. Through social media, the Internet, email, and all those technologies that link us together tighter than ever before, we are vulnerable to one of the strongest memory enhancers: repetition.

"People are exposed (to misinformation) over and over again, so it's no wonder that people come to believe it," Butler said. "When they do, if they believe it very strongly, our study shows it's very easy to correct this in the short term. But as they go on about their lives, over time, they forget it. They remember the misinformation."

The Duke study is limited by the fact that the questions were relatively benign. If the questions were highly emotional, as is so often the case these days on subjects ranging from global climate change to presidential elections, the results might be quite different.

"People want to believe or disbelieve certain things," Butler said. "Our research assumes people are open to correction. People who don't want to believe in another candidate, for example, may not be open to even considering that the new information is correct."

So let's stick to science, not politics.

What is stored in a camel's hump? Water? Wrong. And you probably really believed that. Check back next week.

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  • Corruptedspirit, Resurrec ...  •  Elizabethtown, Kentucky  •  3 months ago
    this just validates the old maxim "lie loud enough and long enough and people will believe it"
    • Bobby 3 months ago
      AGW mantra.
    • ab 3 months ago
      The most common one I keep hearing is "Ron Paul is not electable"
    • David 3 months ago
      @Ab: Sometimes things you hear over and over again are true.
  • David  •  3 months ago
    It's called stupid, and politicians depend on it.
    • steverc 3 months ago
      So does Fox News.
    • Kuro Te San 3 months ago
      thanks for proving that stupid is alive and well steve!
    • Clint 3 months ago
      You have to admit it; anyone that thought the Obama's were spending $200 million a day, which is actually more than we spent in Iraq, to vacation in India, has to be a little bit on the special side.
  • PuttPutt  •  Austin, Texas  •  3 months ago
    Tell a lie often enough and people believe. It is the way our political system operates.
    • 122112 3 months ago
      FOX, Limbaugh, Hannity and Beck are prime examples of telling a lie and then they all stand by it and repeat it. What's really sad is the followers of these people and network.
    • Turtle 3 months ago
      Don't forget all the CBS, NBC and ABC liars...
    • Cindy 3 months ago
      Every time they start this stuff about Obama not being a natural born citizen of the US there are still some stupid people who still believe that he is not a US citizen no matter how many times he shows his birth certificate.
  • Just Me, Richard  •  3 months ago
    People believe what they want to believe,, and the reason why is unnique with every person. "Stupidity is the deliberate cultivation of ignorance." -- G. Gordon Gordon
  • Donna  •  Homewood, Illinois  •  3 months ago
    "Invincible ignorance" No matter how often they hear the truth, they just don't accept it. Those of us that do not want to repeat past mistakes try harder to remember the facts.
    • JohnD 3 months ago
      sounds like socialism.......never mind how many times it fails, we just call it something different, put different fools in charge and go with it......Insanity is defined as doing the same thing over and over again and expecting different results.......i.e. the former soviet union or the communist block countries in europe and now obama and the american left.......
    • Clint 3 months ago
      @JohnD - actually Capitalism is what failed. Socialism has been implemented everywhere, including the U.S.... though in a weaker form. We tried Capitalism but the government knew that we couldn't stay afloat with ten really rich guys and everyone else living in poverty.
    • Al 3 months ago
      Socialism is an economic system characterized by social ownership or control of the means of production and cooperative management of the economy.

      Just throwing that out there since everything seems to be tagged socialism these days... but isn't.
  • Donna  •  Homewood, Illinois  •  3 months ago
    I call them Zombie Lies. They just won' die.
  • Thinkaboutit  •  3 months ago
    For some people no matter how much prove you give them they still want to believe what they want or heard first. There are those that are blindly led and are willing to follow others just because it is convient or suits their way of thinking i.e. the world is flat.
  • richard  •  Springfield, Missouri  •  3 months ago
    Its what our political system counts on!!!
  • Captain Spaulding  •  Tafton, Pennsylvania  •  3 months ago
    Hitler and Stalin knew that.
  • GLL  •  3 months ago
    people...they're the worst.................
  • ikester  •  3 months ago
    Oh man. What if THIS article is misinformation?
  • Robert Allen  •  3 months ago
    like they said people believe what they want to believe.just read these posts
  • R B  •  3 months ago
    Because it feeds their bias.
  • Mike  •  Hampton, Virginia  •  3 months ago
    I love people who blame "the media", as if it were some monolithic, homogenized thing. MSN, Fox, heck, Coast to Coast AM - COMIC BOOKS - that's all media, folks! People believe what they want to believe, no matter what the evidence, unless they are in the habit of seeking out information that might challenge their views. The kind of person that does this isn't afraid of changing their mind. He can also come up with stronger arguments for his or her own position.
  • Michigan Guy  •  3 months ago
    Simple. The Misinformation is what they believed to be true in the first place.
  • KEvin A  •  Richmond, Virginia  •  3 months ago
    i think its more the fact that people really do not care. they act like they do, but they dont.

    also it has to do a lot with people being to lazy to fact check. or to lazy to critically think about things.
  • Tom  •  3 months ago
    Oh, you mean like we are still looking for WMD's.
  • Eric  •  Nashua, New Hampshire  •  3 months ago
    You can't cure stupid.
  • Patrick F  •  Cranbury, New Jersey  •  3 months ago
    Interesting, but the scope of the study needs to be widened, and it needs to delve into politics or religion or something that people are passionate about. Learning that birds are closer relatives to dinsoaurs, or that the kidneys and not the bladder clean our blood, are not life-changing, opinion-changing things. These are hard-facts, and easily verifiable. What happens when people believe the "wrong" thing on opinionated questions, or questions where no answer produces a perfect outcome (such as in politics, where some group of people is on the losing end of any important policy change)?
  • Kyler  •  Columbus, Ohio  •  3 months ago
    So that explains why people still sometimes bring up the "Swift Boat Vets"